Four stages, and you know the timing at each one.
Obtaining an independent residential valuation from RPV takes four stages: you tell us the purpose, the address and the valuation date; we quote one fixed fee in writing against a stated scope; a Certified Practising Valuer inspects the property in person at a time arranged with whoever holds access; and the signed report is delivered 3–5 business days after that inspection. Only the inspection depends on someone else's diary — everything else is on us.
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STAGE 01
You tell us what it's for
SAME CONVERSATIONCall 1300 768 862 or send the quote form. What we need is the purpose of the valuation, the property address, the valuation date required, and who has to accept the report — a court, the ATO, a state revenue office, an auditor, a lender or you.
If you don't know which of those applies, describe what has happened and the valuer will name the purpose. This is also the stage at which we will tell you if you don't need a valuation at all, or if a different kind of report would serve you better. That conversation is free and we would rather have it now than after you have paid for the wrong thing.
Useful to have to hand: the number of titles, roughly how big the land and the dwelling are, whether anyone is living in it, and who holds the keys.
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STAGE 02
We quote a fixed fee
FIXED ONCE SCOPE IS SETOne number, in writing, with the scope of work, the valuation date and the delivery commitment stated on the same page. It does not change on delivery. Nothing is payable to reach this point and there is no obligation to proceed.
The fee is set by four things — the purpose, the property, the valuation date and the reporting standard — not by what the property turns out to be worth.
What sets the fee -
STAGE 03
A valuer inspects, in person
TIME CONFIRMED WITH YOUA Certified Practising Valuer attends the property, measures the improvements, photographs it and records its condition, layout, fit-out and any factors that affect value. The inspection typically takes 30 to 60 minutes for a standard house.
The time is arranged directly with whoever holds access — an owner, a tenant, an agent, an executor. This is the one stage whose elapsed time we do not control, which is why we ask early who holds the keys. Where a matter is running against a deadline, tell us at Stage 01 and we will tell you honestly whether the date is achievable.
Retrospective valuations still require an inspection. The valuer needs the property's current condition as a baseline, then works backwards using documentary evidence of what it was like at the valuation date.
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STAGE 04
The signed report arrives
3–5 BUSINESS DAYSDelivered 3–5 business days after the inspection, as a PDF, addressed to the instructing party. It states the basis of value, the valuation date, the comparable sales relied on and how they were analysed, the assumptions and limiting conditions, and the name and registrations of the valuer who signed it.
You can then speak to the valuer who wrote it. That is included, not billed as an extra. If a report is going to a court, an auditor or a revenue office, this is the stage at which questions are cheapest to resolve.
What a report must contain, with sources
Four things speed everything up.
None of these is mandatory to get a quote. All of them shorten the elapsed time and reduce the assumptions the report has to carry.
Access, named
Who holds the keys and their phone number. This is the single biggest determinant of how quickly you get the report.
The date, and why
The valuation date the law or the instrument fixes. If you are unsure, tell us the event — a death, a settlement, a transfer, a 30 June — and we will identify the date.
Any deadline
A court date, an objection window, a lodgement date. Objection windows in particular are unforgiving and in some states cannot be extended at all.
Documents, if you have them
Title search, plans, past rates or valuation notices, and for retrospective work any photographs of the property from around the valuation date.